Madad – Shipping Policy

At Madad, we strive to provide a seamless and enjoyable shopping experience, which includes transparent and efficient shipping policies. Please review the following details to understand how we handle shipping for your artistic purchases.

Order Processing:

Upon successful completion of your purchase, we initiate the order processing. Our team carefully reviews and verifies each order to ensure accuracy before proceeding to shipment.

Shipping Locations:

Madad currently offers shipping to locations worldwide. During the checkout process, you can select your preferred shipping destination, and the available shipping options will be presented based on your location.

Shipping Methods:

We offer various shipping methods to accommodate your preferences. The available options, including standard and expedited shipping, will be displayed during the checkout process. Please note that shipping times may vary depending on your location and the chosen shipping method.

Shipping Costs:

Shipping costs are calculated based on your location, the selected shipping method, and the weight or dimensions of your order. You can view the shipping costs during the checkout process before completing your purchase.

Customs and Duties:

For international shipments, please be aware that customs duties or taxes may be applicable based on your country’s regulations. Any additional charges imposed by customs are the responsibility of the buyer.

Order Tracking:

Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the expected delivery date.

 Shipping Times:

Shipping times depend on the shipping method chosen during checkout and your location. Standard shipping typically takes longer than expedited options. While we strive to meet estimated delivery times, external factors like customs clearance may affect delivery dates.

Delays and Exceptions:

While we make every effort to ensure timely delivery, occasional delays may occur due to unforeseen circumstances such as weather conditions, customs procedures, or other external factors. In such cases, we appreciate your patience and understanding.

Address Accuracy:

It is crucial to provide accurate and complete shipping information during the checkout process. Madad is not responsible for delays or losses caused by incorrect addresses. Please double-check your shipping details before finalizing your order.

Multiple Items and Partial Shipments:

If your order includes multiple items, they may be shipped separately based on availability. You will receive separate tracking information for each shipment.

Returns and Shipping Costs:

Please review our Returns and Refunds Policy for information on returning items. Note that shipping costs associated with the initial purchase are non-refundable, and return shipping costs are the responsibility of the buyer.

Contact Information:

For any shipping-related inquiries or concerns, please contact our customer support team. We are here to assist you with any questions you may have about your shipment.

Thank you for choosing Madad. We hope this Shipping Policy provides clarity on our shipping procedures, ensuring a positive and informed shopping experience.